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About Us

Justo Vulputate Vehicula

Our Mission

At SafarTrails, we exist to transform your Hajj and Umrah pilgrimage into a spiritually uplifting, logistically seamless, and deeply personal experience. Founded on the principles of faith, integrity, and exceptional service, we empower Muslims across the UK, Australia, Canada, and the USA to fulfill their religious duties with confidence, comfort, and divine connection.

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Our Story: Born from a Pilgrim’s Vision

SafarTrails began in 2010 when our founder, a Hajj pilgrim himself, witnessed the challenges faced by travelers – from confusing logistics to impersonal service. Driven by a passion to redefine the pilgrimage experience, he assembled a team of Islamic scholars, travel experts, and community leaders to create a service that blends

  • Spiritual authenticity with modern convenience
  • Cultural understanding with global expertise
  • Personalized care with unwavering reliability

Why Pilgrims Choose SafarTrails

Four-Country Expertise, One Sacred Purpose

With offices in London (UK), Sydney (AUS), Toronto (CAN), and New York (USA), we combine local understanding with global resources. Whether you’re a solo traveler or a multi-generational group, we speak your language – both culturally and spiritually.

Tailored Pilgrimage Experiences

From budget-conscious packages to ultra-luxury expeditions, we offer journeys designed for every seeker:

  • Hajj Programs: Complete packages with scholarly guidance
  • Umrah Packages: Year-round spiritual getaways
  • Specialized Journeys: Ramadan Umrah, Senior Pilgrim Care, Family Packages

The SafarTrails Difference: Our People

Meet the guardians of your journey:

  • Islamic Scholars: On-call religious guidance before, during, and after your pilgrimage
  • Female Coordinators: Dedicated support for sisters and families
  • Elder Care Specialists: Mobility assistance and medical liaison
  • 24/7 Ground Teams: Arabic/English-speaking staff in Makkah & Madinah

Our Core Commitments

Spiritual Integrity

  • Pre-departure workshops with certified scholars
  • Daily reflection sessions during your journey
  • Authentic ziyarat (holy site visits) with historical context

Uncompromising Comfort

  • Handpicked 4★/5★ Haram-proximity hotels
  • Private transfers with GPS-tracked vehicles
  • Halal gourmet dining tailored to Western preferences

Transparent Excellence

  •  No hidden fees – all-inclusive pricing
  • Dedicated travel concierge from booking to homecoming
  • Fully licensed and accredited by the Saudi Ministry of Hajj & Umrah

Innovating the Pilgrimage Experience.

We pioneer services that redefine sacred travel:

  • Digital Faith Tools: Personalized dua apps, virtual Kaaba orientation
  • Accessibility Pioneers: Wheelchair-friendly routes, sign-language guides
  • Sustainable Pilgrimage: Carbon-offset flights, reusable ihram kits
  • Community Impact: Scholarship programs for underprivileged pilgrims

Join Our Family of Blessed Travelers

15,000+ pilgrims have entrusted us with their sacred journey. Here’s what unites them
  • “SafarTrails didn’t just take me to the Holy Lands – they helped me discover the heart of my faith.”

    Fatima A., London
  • “As an elderly traveler, their care team made me feel like family. I performed Umrah without a single worry.”

    Yusuf T., Toronto

Meet The Team

Jeanette Kingston

Chief Executive Officer

Alan Cooper

Vice President

John Smithy

Chief Financial Officer

Peter Sandler

Senior Engineer

Ricardo Gomez

HR Manager

James Smith

Chief Technology Officer

Proceed Booking